Reviews

What our customers say about us

G & M Goold Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.

If you would like to provide feedback please don’t hesitate to get in touch.

Rated 5.0 / 5 based on 50 reviews. Collected from Google and Much Loved.

Google

Lauren Bailey

September 4, 2025

G&M Goold guided us through every step with patience and kindness, never rushing us and always making sure we felt supported in all of our decisions. we would like to say a massive thank you for all of your support and kindness during the hardest

Google

Paul Egden

July 28, 2025

A first class service. The whole experience was made easy and at ease with the decision making and advise given. Would thoroughly recommend as we had a perfect day to say good bye to our mum & grandma

Google

Susan Bourne

January 29, 2025

The staff were all kind and considerate. They carried out all our wishes precisely. As I was quite a long way away it was very important to me that I could make contact easily at any time. Everyone who attended the cremation were most appreciative.

Google

David grewcock

January 18, 2025

My wife and I made funeral arrangements through yourselves as you were recommended to us. We were not disappointed the advice and service were really exceptional. The funeral was for a life long friend whose relatives just didn't want to get involved with any end

Google

Tracy Grenyer

June 28, 2024

Geoff, Mandy and the team at Goolds are beyond excellent in their professionalism. Mandy has immense empathy and we felt wrapped in a warm hug throughout the whole process. Mandy recommend Jane Sturgeon as our celebrant and she was also a wonderfully kind and compassionate

Much Loved

Richard

October 14, 2022

Excellent service from Goolds with Roy in particular being very good to deal with. Nothing was too much trouble, advice & guidance was good & Roy always got back to us quickly when we had questions. The funeral itself could not be faulted & Goolds

Much Loved

Diane Sanna

June 16, 2022

When my Mum passed away I was completely heartbroken. I wanted to find a funeral director who I could trust and the nursing home suggested G&M Goold. The service we received was excellent. I felt Mum was in safe hands. From the first phone call

Much Loved

David ince

May 12, 2022

Clearly a caring and compassionate firm. I was made to feel welcome from the moment I walked through the door to arrange my mum‘s funeral. It’s very difficult to put in words how good these people are. They just are. Through them I was put

Much Loved

Gillian Wilson

April 26, 2022

From the beginning we were treated professionally and with genuine sympathy.The organisation was excellent and everything ran smoothly.I felt it was important to provide the funeral we wanted and our requests were met exactly and with great care. Dan dealt with everything with compassion and

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