G & M Goold Funeral Directors prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.
If you would like to provide feedback please don’t hesitate to get in touch.
Rated 5.0 / 5 based on 50 reviews. Collected from Google and Much Loved.
Google
Lauren Bailey
September 4, 2025
G&M Goold guided us through every step with patience and kindness, never rushing us and always making sure we felt supported in all of our decisions. we would like to say a massive thank you for all of your support and kindness during the hardest
Google
Lauren Bailey
September 4, 2025
G&M Goold guided us through every step with patience and kindness, never rushing us and always making sure we felt supported in all of our decisions. we would like to say a massive thank you for all of your support and kindness during the hardest time of our life. Highly Recommend
Google
Paul Egden
July 28, 2025
A first class service. The whole experience was made easy and at ease with the decision making and advise given. Would thoroughly recommend as we had a perfect day to say good bye to our mum & grandma
Google
Susan Bourne
January 29, 2025
The staff were all kind and considerate. They carried out all our wishes precisely. As I was quite a long way away it was very important to me that I could make contact easily at any time. Everyone who attended the cremation were most appreciative.
Google
Susan Bourne
January 29, 2025
The staff were all kind and considerate. They carried out all our wishes precisely. As I was quite a long way away it was very important to me that I could make contact easily at any time. Everyone who attended the cremation were most appreciative.
Many thanks.
Google
David grewcock
January 18, 2025
My wife and I made funeral arrangements through yourselves as you were recommended to us. We were not disappointed the advice and service were really exceptional. The funeral was for a life long friend whose relatives just didn't want to get involved with any end
Google
David grewcock
January 18, 2025
My wife and I made funeral arrangements through yourselves as you were recommended to us. We were not disappointed the advice and service were really exceptional. The funeral was for a life long friend whose relatives just didn't want to get involved with any end of life arrangements. We are so grateful for all your help and advice. Many thanks to Mandy and all the staff involved. Please thank Jan O'Conner for her expertise in conducting such a sensible and appropriate service. We can only speak highly for your friendly help and advice. David and Cynthia Grewcock , Vicars Cross , Chester.
Google
Tracy Grenyer
June 28, 2024
Geoff, Mandy and the team at Goolds are beyond excellent in their professionalism. Mandy has immense empathy and we felt wrapped in a warm hug throughout the whole process. Mandy recommend Jane Sturgeon as our celebrant and she was also a wonderfully kind and compassionate
Google
Tracy Grenyer
June 28, 2024
Geoff, Mandy and the team at Goolds are beyond excellent in their professionalism. Mandy has immense empathy and we felt wrapped in a warm hug throughout the whole process. Mandy recommend Jane Sturgeon as our celebrant and she was also a wonderfully kind and compassionate person. My mother in law was absolutely in the safest hands and I confidently recommend Goolds for your family.
Thank you again Geoff, Mandy and team.
Much Loved
Richard
October 14, 2022
Excellent service from Goolds with Roy in particular being very good to deal with. Nothing was too much trouble, advice & guidance was good & Roy always got back to us quickly when we had questions. The funeral itself could not be faulted & Goolds
Much Loved
Richard
October 14, 2022
Excellent service from Goolds with Roy in particular being very good to deal with. Nothing was too much trouble, advice & guidance was good & Roy always got back to us quickly when we had questions. The funeral itself could not be faulted & Goolds were excellent on the day making a difficult day more bearable without worry. Roy was very good at making the whole process of the arrangements feel personal to us.
Much Loved
Diane Sanna
June 16, 2022
When my Mum passed away I was completely heartbroken. I wanted to find a funeral director who I could trust and the nursing home suggested G&M Goold. The service we received was excellent. I felt Mum was in safe hands. From the first phone call
Much Loved
Diane Sanna
June 16, 2022
When my Mum passed away I was completely heartbroken. I wanted to find a funeral director who I could trust and the nursing home suggested G&M Goold. The service we received was excellent. I felt Mum was in safe hands.
From the first phone call with Debbie I felt reassured. We went to meet Debbie to arrange the funeral and I was so nervous and emotional but it didn’t matter, Debbie quickly put me at ease and listened intently to my thoughts and gently steered me through the decisions I had to make. I left feeling confident that Mum’s funeral would be a perfect.
On the day Debbie and the staff were wonderful with me. The floral tribute was absolutely beautiful and on such a sad day, I felt happy that Mum received the send off she deserved with a service tailored completely to our wishes.
Jane Sturgeon, the funeral celebrant, was outstanding in every way.
I would have no hesitation at all in recommending Goolds. I’d like to end by saying thank you to everyone involved in helping me getting through such sad times with a very professional and respectful approach.
Much Loved
David ince
May 12, 2022
Clearly a caring and compassionate firm. I was made to feel welcome from the moment I walked through the door to arrange my mum‘s funeral. It’s very difficult to put in words how good these people are. They just are. Through them I was put
Much Loved
David ince
May 12, 2022
Clearly a caring and compassionate firm. I was made to feel welcome from the moment I walked through the door to arrange my mum‘s funeral. It’s very difficult to put in words how good these people are. They just are.
Through them I was put in touch with a really good celebrant
Much Loved
Gillian Wilson
April 26, 2022
From the beginning we were treated professionally and with genuine sympathy.The organisation was excellent and everything ran smoothly.I felt it was important to provide the funeral we wanted and our requests were met exactly and with great care. Dan dealt with everything with compassion and
Much Loved
Gillian Wilson
April 26, 2022
From the beginning we were treated professionally and with genuine sympathy.The organisation was excellent and everything ran smoothly.I felt it was important to provide the funeral we wanted and our requests were met exactly and with great care.
Dan dealt with everything with compassion and good humour . I hid my grief at times with humour and he responded in kind.
Our friends and family felt it was a perfect farewell to a kind and loving man.
I coped with my grief because everything ran smoothly with great sensitivity.
Many thanks to an excellent firm.
Jill Wilson
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Call 01244 319 595 visit branch or arrange a home visit
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